Q:Does Creative Technologies provide maintenance training for Secured State? View Answer
A:Yes. The Right From The Start electronic documentation software provides the basis for training. These are highly intuitive and easy to learn.
Q:Does Creative Technologies provide officer training for Secured State? View Answer
A:Normally the installer is trained and then in turn trains the owner. However, training direct from Creative Technologies is also available. Secured State is very intuitive and well documented for users so training time and costs are very reasonable. Within minutes of using our system most officers have mastered the user interface and more.
Q:How do I buy the Secured State system? View Answer
A:Secured State is generally procured through your contractor of choice, but can be purchased directly by owners self-performing an installation or upgrade.
Q:I was recently awarded a job to install an electronic security control system. How do I get a Secured State system approved to meet specifications so I can use it? View Answer
A:Creative Technologies will work with you to get Secured State approved so you can deliver a world-class product to your client, and avoid the risks associated with building the core system. In nearly every situation, our standards will exceed the system specifications.
Q:I’m a low voltage electrical contractor and am bidding on a detention center installation. Can I include Secured State in my bid? View Answer
A:Yes. Invite Creative Technologies to partner with you with a Secured State system. We’ll work with you through the bidding process.
Q:What DOES Creative Technologies do? View Answer
A:Creative Technologies is the specialty manufacturer of Secured State, a branded electronic security control system. Secured State allows hundreds or thousands of peripheral control and monitoring devices, such as closed circuit TV, intercoms, alarms, and doors to operate and integrate from a touchscreen.
Q:What DOESN'T Creative Technologies do? View Answer
A:We don’t design the security system; we engineer and manufacture the electronic security control software and hardware into a fully integrated product. We don’t provide control and monitoring devices or subsystems. We provide everything else that makes them functionally integrated. We don’t install the system; we deliver to the installer a turnkey, fully tested system with detailed documentation and instructions. We are not a subcontractor. We are manufacturers. Secured State is a product bought with a purchase order. Our methods and tools create an open operating environment thanks to unbelievably detailed electronic documentation, collaboration, and administrative tools. For example, non-programmers and entry-level maintenance personnel readily perform functional changes to the system.
Q:Why is Secured State more cost effective than building the system from scratch? View Answer
A:The only thing we manufacture is the core electronic security control system for correctional institutions. Because we are focused solely on this niche, you benefit from our automated Right From The Start engineering process. Together, we can deliver a competitively priced product that is superior in performance, features, durability, and reliability.
